# Upgrades

Upgrades is a beta feature. [Contact us to request access](mailto:support@tito.io).

Upgrades let attendees add extras to their order. You can control which ticket types an upgrade is available for, and how it’s priced (or if it's free).

## Add a new upgrade

1. Go to **Upgrades** in your event dashboard.

2. Click **Add new**.

3. Enter a name and optional description.

4. Click **Save**.

## Set pricing and availability per ticket type

1. While creating or editing the upgrade, scroll to **Upgrade price per ticket**.

2. Update the fields as needed:

  1. Enter a price to make the upgrade available for that ticket type.

  2. Set the price to **0** to offer it for free.

  3. **Leave the field empty** to make the upgrade unavailable for that ticket type (or remove it from the ticket type).

3. Click **Save**.

## Manage capacity with activities

If you need to limit how many of an upgrade can be sold, use an activity:

1. Go to **Activities** and create a new activity (or open an existing one).

2. Set a capacity for the activity.

3. Go back to your upgrade and click **Edit**.

4. Link the upgrade to the activity.

5. Click **Save**.

When the activity reaches capacity, the upgrade will no longer be available.

[Read the full guide on Activities](http://help.tito.io/en/articles/2002811-activities)

![A screenshot of the Upgrade price per ticket section in Tito.](https://downloads.intercomcdn.com/i/o/179454782/b5d19f61a5128b019eb11702/upgrades.png?expires=1793387700&signature=a6b04c7ccab154e2a3837ad5d3176326cace5d247cc4a060a4edf43d44a1c860&req=dScuEsx6moldFb4f3HP0gO6YEc%2Fy51tbYB3nsoFB33R%2BUgfzHXMLEwyJs%2Fpn%0AFJ16P2f3pHUw%2FyUioA%3D%3D%0A)

Here's how it looks to the attendee during checkout:

![](https://downloads.intercomcdn.com/i/o/983702591/515c025bc544a0439a3ec719/Screenshot+2024-03-06+at+15_28_16.png?expires=1793387700&signature=6bd0eee0f56511f1a895def19c336402d5a779b0d94cee8168795e105b315c31&req=fSgkEcl8mIheFb4f3HP0gAG3MFLHpNFmFBzyWvR%2BGkzp2jkFoF7VPtDahL3S%0ASVeTS2tVqGfAGzcmUg%3D%3D%0A)

Upgrades must be added to tickets at the time of purchase. Attendees cannot add Upgrades to their order at a later date.

## Tax

As Upgrades is a beta feature only single rate tax can be applied. Multi-rate tax or [advanced tax rules](https://intercom.help/tito/en/articles/4198708-can-i-set-up-advanced-tax-rules) cannot be applied.

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Still need help? Search our [FAQs](https://help.tito.io/en/collections/2781-faqs-for-organisers) for instant answers. You can also leave a message for our support team by [email](mailto:support@tito.io) or in-app, and we'll get back to you by the next working day.

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