Upgrades is a beta feature. Contact us to request access.
Upgrades let attendees add extras to their order. You can control which ticket types an upgrade is available for, and how it’s priced (or if it's free).
Add a new upgrade
Go to Upgrades in your event dashboard.
Click Add new.
Enter a name and optional description.
Click Save.
Set pricing and availability per ticket type
While creating or editing the upgrade, scroll to Upgrade price per ticket.
Update the fields as needed:
Enter a price to make the upgrade available for that ticket type.
Set the price to 0 to offer it for free.
Leave the field empty to make the upgrade unavailable for that ticket type (or remove it from the ticket type).
Click Save.
Manage capacity with activities
If you need to limit how many of an upgrade can be sold, use an activity:
Go to Activities and create a new activity (or open an existing one).
Set a capacity for the activity.
Go back to your upgrade and click Edit.
Link the upgrade to the activity.
Click Save.
When the activity reaches capacity, the upgrade will no longer be available.
Here's how it looks to the attendee during checkout:
Upgrades must be added to tickets at the time of purchase. Attendees cannot add Upgrades to their order at a later date.
Tax
As Upgrades is a beta feature only single rate tax can be applied. Multi-rate tax or advanced tax rules cannot be applied.
Still need help? Search our FAQs for instant answers. You can also leave a message for our support team by email or in-app, and we'll get back to you by the next working day.