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FAQs for organisers
Quick answers to the questions we hear most often
Italian Fiscal Code or PEC email
How do I register a Tito account?
Can I use a custom domain?
What different pricing plans do you have?
Can I use Tito in my country?
Does Tito have a Data Processing Agreement (DPA) for GDPR compliance?
How can I apply for Tito's non-profit rate?
Can I duplicate an event?
How do I remove an event?
Can I hide my event from search engines?
What do the figures on the dashboard mean?
How do I switch back to the old version of Tito?
How do I set an event to live?
What size and format banner should I upload?
Can I add times to my event?
Can I add translations to my event?
How do I show or hide sold out tickets?
Can I display upcoming tickets?
How do I display a selection of tickets?
Can I show how many tickets are remaining?
Can I hide the tickets block on the event homepage?
Can I embed video on the event homepage?
Can I add an image to my event homepage?
How are pageviews and email views calculated?
Can I add a custom thank you page?
What currencies does Tito supported
Can I charge multiple currencies within a single event?
Can I use my own invoicing system with Tito?
How do I set the default billing country?
Can I pass booking fees along to attendees?
Can attendees pay by invoice?
Can I change the invoice number format?
Can I include custom text on an invoice?
Can I include a PO field?
When do I receive my funds?
Where can I download my Tito invoices?
Do I need to add a credit card to make my event live?
Why has my card been charged?
Does Tito generate a refund receipt?
Does VAT apply to Tito fees?
Does Tito refund fees on cancelled tickets?
Does Tito charge VAT on ticket fees?
Reconnecting your PayPal account
What do the headings mean in the Discount Code .csv template?
Can I reorder tickets on the event homepage?
How do I make a ticket secret?
Can I schedule a ticket to go live in the future?
Why is “Registration not currently available”?
Why can't I see certain attendees/orders/tickets?
Can I add custom messages to tickets?
How do I lock changes on tickets?
How do I disable the QR code on tickets?
Can I put a waiting list ticket back on sale?
Can I add a donation option to my ticket?
Can I set up advanced tax rules?