Please contact us to request access to the Italian checkout settings before following these instructions.
To comply with Italian law, if you are based in Italy and selling tickets to Italian customers then you might be required to collect the customer's "fiscal code" or, optionally, the PEC email.
How to switch on the Italian checkout
To use this feature, first ask us to enable it for your account and then switch it on in the payment/register form settings:
How it works during checkout
The customer will be asked to choose their country:
If you choose any country that is not Italy then the checkout works as normal.
If you choose Italy then you are asked for a required field to collect the fiscal code:
If you click on "I require an invoice" you will see this:
It will also add the fiscal code to the customer's receipt.