FAQs for organisers
Quick answers to the questions we hear most often
By Doc and 5 others6 authors122 articles
- How do I register a Tito account?
- Can I use a custom domain?
- What different pricing plans do you have?
- Can I use Tito in my country?
- Does Tito have a Data Processing Agreement (DPA) for GDPR compliance?
- How can I apply for Tito's non-profit rate?
- How do I duplicate an event?
- How do I archive an event?
- Can I hide my event from search engines?
- What do the figures on the dashboard mean?
- Support access
- How do I set an event to live?
- What size and format banner should I upload?
- Can I add times to my event?
- Can I add translations to my event?
- How do I show or hide sold out tickets?
- Can I display upcoming tickets?
- How do I display a selection of tickets?
- Can I show how many tickets are remaining?
- Can I embed video on the event homepage?
- Can I add an image to my event homepage?
- How are pageviews and email views calculated?
- How can I center the map?
- What currencies does Tito support?
- Can I charge multiple currencies within a single event?
- How do I set the default billing country?
- Can I pass booking fees along to attendees?
- Can attendees pay by invoice?
- Can I change the invoice number format?
- Can I include custom text on an invoice?
- Can I include a PO field?
- When do I receive my funds?
- Where can I download my Tito invoices?
- Do I need to add a credit card to make my event live?
- Does Tito generate a refund receipt?
- Does VAT apply to Tito fees?
- Does Tito refund fees on cancelled tickets?
- Does Tito charge VAT on ticket fees?
- Reconnecting your PayPal account
- Can attendees register now and pay later?
- What happens if I refund all Stripe transactions?
- Can I use Apple Pay with Tito?
- What is Link?
- What do the headings mean in the Discount Code .csv template?
- Can I reorder tickets on the event homepage?
- How do I make a ticket secret?
- Can I schedule a ticket to go live in the future?
- Why is “Registration not currently available”?
- Why can't I see certain attendees/orders/tickets?
- Can I add custom messages to tickets?
- How do I lock changes on tickets?
- How do I disable the QR code on tickets?
- Can I put a waiting list ticket back on sale?
- Can I add a donation option to my ticket?
- Can I set up advanced tax rules?
- Unique emails
- How can I cancel my event?
- How can I change someone's ticket?
- vCards
- How can I download attendee and order data?
- Custom Exports
- Can I manually add attendees?
- Why won't my import work?
- Can I transfer tickets to another event?
- Can I export attendees from all events at once?
- How can attendees add the event to their calendar?
- Can I block or allow registrations from specific domains or email addresses?
- Is Tito accessible?
- How can I update attendee data in bulk?
- Can I send messages to attendees through Tito?
- Can I format messages?
- How do I remind attendees to complete their tickets?
- What variables can I use in Messages?
- Can I schedule messages?
- What emails are sent to attendees?
- Can I send emails from my own domain?
- What happens when attendees unsubscribe from messages?
- Can I export check-in QR codes?
- Does Tito have an API?
- Can I embed the register interest form on my site?
- Can I include seat numbers on the ticket?
- Can I integrate Tito with Mailchimp?
- How can I integrate with Swapcard?
- How can I integrate Tito with Zoom?
- Can I add metadata?
- How to automatically post Tito registrations to Slack via Zapier
- How to track LinkedIn Ads conversions from your Tito checkout
- Basic troubleshooting steps