Discount Codes

How to create promotional codes

Paul Campbell avatar
Written by Paul Campbell
Updated over a week ago

Use discount codes to offer promotional or free pricing on any of your tickets.

Setting up a discount code

Click on Discount Codes in the sidebar, and hit  + Add Your First Discount Code to get started.

A screenshot of a sample Discount code in Tito. The code name is VIP, the Amount off is 50, and the Type is percentage discount.

There are three required fields:

  • Code — the discount code itself, which will be shared with attendees.

  • Amount off — a value, which is used in conjunction with Type.

  • Type — flat or percentage. A flat discount is a fixed amount that will be deducted from the price of the ticket, e.g. €50 off. Or you can use percentage, e.g. 50% off.

For a discount code to be usable, you need to make sure that you also click on Available tickets and choose which tickets the discount code should apply to.

Additionally you can set:

  • An optional description for internal use

  • Limits and defaults for how many codes are available

  • Start and end dates and times for when the discount code is available

  • Ticket visibility options (e.g. revealing secret tickets when a code is applied)

Import multiple discount codes at once

You can upload a .csv file of discount codes if you'd like to generate many discount codes in one go. See this article for a list of column headings and what they mean.

Click on the cog icon in the top-right and then on Import. You'll be prompted to download our .csv template. Fill this in without changing any of the columns or headings, save it as a .csv file, and then drag it in to the drop area under Step 2.

Claiming discounts

There are several ways attendees can redeem a discount code. See this help article for details.

Still need help? Search our FAQs for instant answers. You can also leave a message for our support team by email or in-app, and we'll get back to you by the next working day.

Did this answer your question?