Test mode allows you to put through test transactions and preview the experience of registering for your event. It’s very useful for you to be able to check over your Tito setup before you share your event publicly.
You won't be charged fees on transactions put through whilst in test mode, and your test data will be kept totally separate from your live data, so you don't need to worry about deleting the test transactions later.
Accessing test mode
You can access the test mode data sandbox at any time without affecting your live or draft event. Use the Test data toggle in the top-right of the header.
You can also visit Settings > Test mode for additional information.
Creating a test order
Use the Event homepage dropdown or the link in Settings > Test mode to access the Test mode homepage. You should see a red banner confirming that you’re currently viewing the test mode version.
From there, you can put through a test transaction using one of the test card listed here.
What happens while viewing test data?
When you toggle test data on for your event your Orders, Attendees, Reports and other views will only show orders and tickets that have been registered as test transactions. To indicate this, each item in the list will have [TEST] preceding the name.
For test transactions made using Stripe, the transaction data will appear in your Stripe dashboard test environment, and you can use any of the test credit cards on their testing page. For transactions using PayPal, you will be offered the ability to simulate a successful payment or failed payment.
Still need help? Search our FAQs for instant answers. You can also leave a message for our support team by email or in-app, and we'll get back to you by the next working day.