Test mode

How to access the sandbox environment for testing transactions

Vicky Carmichael avatar
Written by Vicky Carmichael
Updated over a week ago

Test mode allows you to put through test transactions to see what your attendees will see when they register for your events. It’s very useful for you to be able to check over your Tito setup before you share your event publicly.

You won't be charged fees on transactions put through whilst in test mode, and your test data will be kept totally separate from your live data, so you don't need to worry about deleting the test transactions later. 

Accessing test mode

You can access the test mode data sandbox at any time without affecting your live or draft event. Use the Test data toggle in the header, or visit Settings > Test mode for additional information.

Creating a test order

Use the Event homepage dropdown or the link in Settings > Test mode to access the Test mode homepage. You should see a red banner confirming that you’re currently viewing the test mode version.

From there, you can put through a test transaction. You will need to use one of the test card listed here.

What happens while viewing test data?

When you toggle test data on for your event your Orders, Attendees, Reports and other views will only show orders and tickets that have been registered as test transactions. To indicate this, each item in the list will have [TEST] preceding the name.

For test transactions made using Stripe, the transaction data will appear in your Stripe dashboard test environment, and you can use any of the test credit cards on their testing page. For transactions using PayPal, you will be offered the ability to simulate a successful payment or failed payment.


Need help with something specific? Search our FAQs section to find instant answers. 

If you can’t see what you need, drop us a line at support@tito.io or chat with us in-app and we’ll get back to you as quickly as we can.

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