Handling tax

How to add different tax types to your tickets

Paul Campbell avatar
Written by Paul Campbell
Updated over a week ago

If tax is applicable on tickets for your event, you are responsible as the event organiser for charging tax and paying it to the relevant authorities.

This help article explains how to add a tax charge to tickets.

Create a tax type

First, click on Settings  in the sidebar, and then on Tax Types . Click Add a New Tax Type . You need to specify a name and percentage and you can optionally add a description to appear on the customer invoice.

A screenshot from the New tax type section in Tito. The tax type name is VAT and the percent tax is 20.

Click Save  and now, when you set up paid tickets, you'll have the option to specify which tax type applies to the ticket.

Charge tax on tickets

When you create a new paid ticket, you can specify whether tax should be applied. When you select single rate or multi-tax rate, you can select which of the tax types you've created apply to this ticket, and whether the price you've set is inclusive or exclusive of tax.

A screenshot from the Tax options settings in Tito. Single rate is applied.

Control how the price is displayed on the event homepage

Click on Settings  and then on Event Homepage . Scroll down to Homepage options  and you'll see a checkbox to show prices excluding tax.

This is how the price looks to your attendees if you check that box:

An example ticket from a Tito event page. Under the ticket price, EX. VAT @20% is displayed in grey text.

And here's how it looks otherwise:

An example ticket from a Tito event page. Under the ticket price, Inc. VAT @20% is displayed in grey text.

A note on VAT in the European Union

If you are unsure whether to charge tax on your event, please consult a local tax advisor on the legal requirements in your locale. 

We commissioned a VAT in the European Union guide that we encourage you to look at if your event takes place in the EU, where events are treated differently to products and services.


Need help with something specific? Search our FAQs section to find instant answers. 

If you can’t see what you need, drop us a line at support@tito.io or chat with us in-app and we’ll get back to you as quickly as we can.

Did this answer your question?