There are a few instances where you might want to disable the QR code and PDF ticket:
If the Ticket type doesn’t include admission to anything, and is just a reference of a purchase, like a t-shirt or sponsorship
If the Ticket is for an online event and so won't need to be printed or scanned
If you want to issue e-tickets separately or in another system
To disable these, open up your Ticket type, click Edit
and scroll down to the block titled Include PDF & Apple Wallet with tickets
and then click on Disable
.
This will prevent the QR code from being displayed on the ticket, and the PDF ticket from being issued.
______________________
If you have any follow-up questions, drop us a line at support@tito.io or chat to us in-app and we’ll get back to you as quickly as we can.