Tax rates don't change very often, but when they do halfway through your ticket sales you need a plan.

At the time of writing this, Germany's VAT rate is due to increase from 16% to 19% at midnight on 31 December. Let's use this as an example scenario. What are our options?

Head to Settings, choose Tax types and edit the VAT rate to 19%. None of your previous sales will be affected. It will only change the price of tickets sold from then on.

This is the simplest solution but it does mean you doing some work at midnight on New Year's, when you'd probably rather not. There is also the small chance that you'll do it a few hours early or late and someone buys a ticket at the wrong tax rate.

Add a new 19% tax rate in addition to your existing 16% tax rate.

Then duplicate all of your tickets and set them to use the new tax type. You can schedule your existing tickets to be available until 11:59pm on 31 Dec and your new ones to become available at 00:01am on 1 Jan.

This saves you working on New Years Eve, though it does mean you'll end up with twice as many ticket types, which might make reporting more challenging.

It's up to you what method you use, but we hope it helps to see the options.

Still need help? Search our FAQs for instant answers. You can also leave a message for our support team by email or in-app, and we'll get back to you by the next working day.

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