If you've mistakenly checked someone in, or want to undo a check-in for whatever reason, you can do this in both the mobile apps and web app.
On mobile
Search for the attendee and click on their name
Tap the check-in timestamp
On the modal that opens, tap the
Xnext to the check-in to remove it
On web
Search for the attendee and click on their name
Click on Tap to view more under the timestamp
In the modal that opens, click the
Xnext to the check-in to remove it
The attendee will be returned to an un-checked in state and there will be no record of the previous check-in.
Still need help? Search our FAQs for instant answers. You can also leave a message for our support team by email or in-app, and we'll get back to you by the next working day.
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