Once you've created your first event, you can follow the steps below to customise it according to your requirements. 

☝️Pro-tip: The Settings  menu can be found in the left-hand sidebar within your event (circled in red below):

Basic settings

On your event dashboard, click on Settings  and then on Basics  to edit your event details. Here's an explanation of what each field means:

  • Event name The title of your event that appears on your event page, your tickets, confirmation emails and throughout the checkout process.
  • General location The location that your event is taking place. e.g. Dublin.
  • Short description — Text that appears at the top of the event homepage, typically a brief summary of the event but it can be whatever you like.
  • Contact email address — Used as the ’reply-to’ address when any email is sent for this event. It can also be displayed on the event homepage.
  • Event URL slug — This appears at the end of your event homepage URL. Note: if you change this once you've already shared the event homepage, you'll need to notify attendees of the new URL.

There are also a few other options, including:

  • Timeline visibility — By default, all events on your account are visible and listed on your event timeline, which has the format: https://ti.to/your-account-slug. You can set events to hidden if you'd like it to be unlisted.
  • Event discovery — By default, events are discoverable by search engines. Set this to hidden if you'd rather the event homepage didn't show up in search results.
  • Live/draft mode — If an event is in draft mode, the event homepage can only be accessed by logging into your Tito account. If it's in live mode, anyone with the link can see the event homepage.

Adding dates and times

Click on Settings  and then on Dates & times . You can set the timezone for your event, plus a start date and an end date. Start and end times can be set by adding Activities linked to your Tickets.

Adding a map and venues

Click on Settings  and then Locations  to add some venues to your event homepage. 

Click Edit Homepage Map  and type a general location such as “Dublin” and hit enter. You can then drag and zoom in or out to select the right area, and click Save . This map will be the frame for any venues and pins you add, so make sure that the map is zoomed out enough to contain any venues you add.

To add venue details, click Add New Venue . Fill in the venue name, address and website (optional), and whether you want to display this venue on the homepage. Click Save .

If you drop a pin at a venue that isn’t within your main map, the pin won’t show up on the main map. You’ll need to edit the map and zoom out so that it frames your venue pin.

Customising your event homepage

By default, we’ve designed Tito to do the right thing according to what content you add, but we also give you a bit of control over what appears on your homepage. Click on Settings  and then on Event homepage  to further tweak your event homepage by uploading images and additional information.

  • Logo — Your event logo. This appears on your event homepage.
  • Banner — This allows you to show a main image at the top of your event page to give it a custom look and feel. We recommend uploading it at 1800×530px.
  • Additional information — This is some text that appears underneath your tickets list, towards the bottom of the page. You could use it for further venue details, accommodation details, schedule, or anything else you might need or want to include.
  • Theme — There are two homepage layouts to choose from.
  • Background colour — Add a hex value for a colour if you'd like to change the default background.
  • Register interest form — Choose whether to display a mailing list form on your event homepage.
  • Homepage options — This allows you to toggle various elements on the homepage on and off.

Payment and currency

The Money  tab under Settings  allows you to change your event currency, and choose what payment options you wish to support. See Payment Options for more info.

Invoicing

We support some basic customisation of the invoices that your customers will receive if you’re running paid events:

  • Organization name The name of the business entity running your event that will appear on invoices.
  • Organization address Your business address to appear on invoices.
  • Invoice tax details Any tax details that your jurisdiction requires you to include on invoices. e.g. VAT Number.
  • Extra message to display on all invoice purchase correspondence Anything else that you’d like to include on your invoices. This is a good place to include a personal message to your attendees. e.g. “Thanks for your custom.”

Invoice number format

By default, invoice numbers are just that, numbers, starting at 1 and counting up. However you can customise their format by using the following variables:

  • {{number}}  Displays the default invoice number
  • {{number_in_year}}  Displays an invoice number that starts from 1 each year 
  • {{year}}  Displays the year the invoice was created.

Adding links and contact details

Use the Links  tab under Settings  to add a list of relevant links to your event, including things like your official website if you have one, your contact email address, Twitter account, Facebook account, or any other relevant link.

Just hit Add a new link , fill in your URL and optionally add a title, then save.

Adding and editing tickets

Check out our help section on Tickets.

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Need help with something specific? Search our FAQs section to find instant answers. 

If you can’t see what you need, drop us a line at support@tito.io or chat with us in-app and we’ll get back to you as quickly as we can.

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