Tito currently supports four external payment services.

  • Stripe is our preferred payment provider.
  • PayPal is the most widely supported provider.
  • Pin is similar to Stripe for the Australian market.
  • Realex is an Internet Gateway provider based in Ireland.

Adding a payment option

You can either add a payment option directly to your account, or within a specific event. If you add it to an event, it will be saved to your account for future use.

Adding a payment option to an event

Click on Settings  in the sidebar, and then on Money . From here you'll be able to add and control payment options.

You can also set your event currency here.

Adding a payment option to an account

Click on your account name which you'll see in the breadcrumb at the top of your Tito event, then click Account Settings  and then on Payment Options . From here you can connect a payment option.

Choose the provider you’d like to add, hit the connect button, and follow the instructions on-screen.

Stripe

  • Stripe supports processing payments in 135+ currencies, depending on your location. Check out Stripe’s currency page for more information.
  • Additional merchant account: not required.

We integrate with Stripe using their Connect platform. After you set up a Stripe account, it’s a one click integration.

PayPal

  • Available in more than 200 countries/regions and supports 25 currencies. Check out PayPal's global markets page for more information.
  • Additional merchant account: not required.

We integrate with PayPal using their Permissions API and their Express Checkout Integration.

Sometimes PayPal’s permissions API does not grant permission credentials at the first attempt, and it can require several attempts to connect. Keep trying!

Pin

  • Currencies supported: AUD, NZD, USD.
  • Additional merchant account: not required.

Once your Pin account is in live mode, you will get access to your production credentials that you can add to Tito:

  • a publishable key
  • a secret key

Realex

  • Currencies supported: Depends on merchant account
  • Additional merchant account: not required.

Realex is a more traditional gateway, and requires a merchant account with your bank before you can process payments. Contact your banking relationship manager to get this set up. Ultimately, you’ll end up with an internet merchant ID that you can provide to Realex so that they can set up your account.

Once you’re set up with production access, you’ll get your your Realex credentials that you can add to Tito:

  • a merchant ID
  • a shared secret
  • an account

Realex supports multiple accounts, and you can add multiple integrations with different account names.

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Need help with something specific? Search our FAQs section to find instant answers. 

If you can’t see what you need, drop us a line at support@tito.io or chat with us in-app and we’ll get back to you as quickly as we can.

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