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Can I pass booking fees along to attendees?
Can I pass booking fees along to attendees?

The prices an attendee sees is what they pay

Vicky Carmichael avatar
Written by Vicky Carmichael
Updated over a week ago

Being focussed on the best possible attendee experience, by design Tito doesn't have an option for passing booking fees on to customers. 

We wrote a post a few years back explaining our reasons for this. In short, we think it makes for a bad user experience and we value transparency. The price the attendee sees is the price they pay, with no sudden surprises.

So instead, we'd suggest factoring in the booking fees to your final ticket price. You can then add descriptions to tickets, explaining that this price is inclusive of fees, if you wish.

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If you have any follow-up questions, drop us a line at support@tito.io or chat to us in-app and we’ll get back to you as quickly as we can.

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