All Collections
FAQs for organisers
Can I pass booking fees along to attendees?
Can I pass booking fees along to attendees?

The prices an attendee sees is what they pay

Vicky Carmichael avatar
Written by Vicky Carmichael
Updated over a week ago

By design Tito doesn't allow for passing booking fees on to customers.ย 

We wrote a post a few years back explaining our reasons for this. In short, we think it makes for a bad experience and we value transparency. The price the attendee sees is the price they pay, with no sudden surprises.

Instead, we suggest factoring in the booking fees to your final ticket price. You can then add descriptions to tickets, explaining that this price is inclusive of fees, if you wish.

Still need help? Search our FAQs for instant answers. You can also leave a message for our support team by email or in-app, and we'll get back to you by the next working day.


Did this answer your question?