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Why can't I see all attendees in my check-in list?
Why can't I see all attendees in my check-in list?

What to do if your check-in list doesn't show all registrations

Vicky Carmichael avatar
Written by Vicky Carmichael
Updated over 7 months ago

First, make sure that the check-in list is attached to all of the relevant ticket types.

If they are and if you have our beta Invoicing feature enabled, any unpaid orders won't show in your check-in list by default if you have the Hide unpaid box checked under the List of attendees section. Uncheck this to reveal all attendees.

A screenshot of the List of attendees settings in Tito. The Hide unpaid box is checked.

If this doesn't solve the problem, please get in touch.

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