If you have our beta Invoicing feature enabled and any unpaid orders on the event, these won't show in your check-in list by default if you have the Hide unpaid box checked under List of attendees . Uncheck this to reveal all attendees.

A screenshot of the List of attendees settings in Tito. The Hide unpaid box is checked.

If this doesn't solve the problem, please get in touch.


If you have any follow-up questions, drop us a line at support@tito.io or chat to us in-app and we’ll get back to you as quickly as we can.

Did this answer your question?