Question reordering is done at ticket level. 

Navigate to Tickets and then click on the ticket you want to update. Scroll down in the right-hand panel to where the questions are displayed, and click on Reorder .

Sample questions in the Questions section in Tito. There are two sample questions:

Drag and drop the questions into your preferred order, and hit Done .


If you have any follow-up questions, drop us a line at or chat to us in-app and we’ll get back to you as quickly as we can.

Did this answer your question?