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Do attendees get notified when their order is refunded?
Do attendees get notified when their order is refunded?

How to alert customers about a refund

Vicky Carmichael avatar
Written by Vicky Carmichael
Updated over a week ago

Tito doesn't send an automatic notification email when a ticket or order is refunded. You can either alert the customer via your own email client, or you can use Tito's Messages feature to notify them.

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