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Can I include seat numbers on the ticket?
Can I include seat numbers on the ticket?

How to display seating allocation on the Tito PDF ticket

Vicky Carmichael avatar
Written by Vicky Carmichael
Updated over a week ago

While Tito doesn't currently have seating allocation functionality, it is possible to bring in seat numbers that you've generated outside of Tito, by including them as metadata. You can either do this manually for individual attendees, or you can do it programatically using our API.

To add metadata to a ticket manually, first head to Attendees, then click to edit a particular attendee and scroll to the bottom to see the metadata section:

Screenshot of metadata block with text: A JSON object that gets sent along with this order in webhooks and via the API

Click the Add button to get started, and then enter {"seatId":"A1"} (replace A1 with whatever the seat reference should be for that person). You must use seatId as the object name in order for this to work. Here's what it should look like:

A screenshot of the metadata section with

Save your changes, and the attendee's PDF ticket will now include an extra field called "Seat", with their unique seat reference, which looks like this:

As previously mentioned, you can also use our API to create a ticket or update a ticket, so you can add metadata in bulk this way.


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