All Collections
FAQs for organisers
How do I make phone number optional?
How do I make phone number optional?

Adding an optional phone number field to the registration form

Vicky Carmichael avatar
Written by Vicky Carmichael
Updated over a week ago

At Order level, the phone number field will always be required if you choose to display it, and will only be shown to the person placing the order. You can toggle this on or off under Settings > Payment / register form.

To optionally capture phone number at Attendee level, you could instead create a custom question and attach it to tickets.

Still need help? Search our FAQs for instant answers. You can also leave a message for our support team by email or in-app, and we'll get back to you by the next working day.


Did this answer your question?