Our Messages feature allows you to send emails right from within Tito, including reminder emails to people who haven't assigned or completed their tickets.
When setting up your recipient link you'll see the following two options to exclude completed or assigned tickets.
If you exclude completed tickets, your message will only be delivered to folks who registered but did not complete their tickets, or those who chose to be reminded.
If you exclude assigned tickets, this will only target people with unassigned tickets.
If you have any follow-up questions, drop us a line at firstname.lastname@example.org or chat to us in-app and we’ll get back to you as quickly as we can.